On June 13th, 2005 the Ontario Government passed the Accessibilities for Ontarians with Disabilities Act, 2005. The act makes Ontario the first jurisdiction in Canada to develop, implement and enforce mandatory accessibility standards that apply to both the private and public sectors . Plans are underway to make Ontario accessible by 2025.

The Municipality of St.-Charles is committed to providing consistent customer service to persons with disabilities by putting into practice these four key principles:

• Dignity
• Independence
• Integration
• Opportunity

For more information please view our Accessibility Policy.

Accessibility Commitment Statement

We are committed to providing accessible customer service and information in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Accessible Formats Available Upon Request

We are committed to ensuring that information and communications are accessible to all individuals. Upon request, we will provide or arrange for the provision of accessible formats and communication supports in a timely manner that takes into account the person’s accessibility needs.

To request information in an accessible format, please contact:

Clerk’s Department
Phone: 705-867-2032 Ext. 207
Email: [email protected]
In Person: 2 King Street East, St-Charles, Ontario

We welcome your feedback on how we provide accessible services and will respond to all inquiries promptly.